ICT (Information & Communications Technology) networks are now more commercially focused and the challenge of minimising system downtime has become vital for businesses in order to remain operational.
ICT tools and techniques have been incorporated into every aspect of business operation to such an extent that any downtime can harm business efficiency and productivity dramatically.
Signa can help you plan IT support services to keep your IT network running smoothly.
The main objective of successful IT support is to ensure that any disruptions to the business originating from anywhere within the IT infrastructure are minimised, and appropriate support services are available to provide prompt, reliable, effective resolutions fully compatible with your business needs.
This support can be provided internally by IT support staff or externally by outsourced specialist suppliers, the benefits of having a strong Business IT Support function will have a positive impact on all areas of the business.
The visible benefits to the business are:
It is important to ensure you engage an IT service provider to fit your financial needs as well as your current and future IT requirements.
Before making this decision, it is also important to understand the current infrastructure, identify the applications and processes that users depend on, establish potential areas of risk and then define what the business really needs in terms of ongoing support.
Some points for consideration are:
At Signa we can offer advisers with expertise in all areas of Business IT Support. The advantage of enlisting a business adviser is to have an impartial view of your organisation’s strengths and weaknesses with the ability to call on their business experience to provide focused and objective advice.
An experienced advisor will identify the critical functions in your business to ensure that planned support solutions are practical and proportional to any risks
Guidance on the most effective IT infrastructure and skills needed to support the business
Advice on identifying the most appropriate and effective software solutions and support to streamline business processes
Advice on selecting the best value proposition
Business Advisers are always good sounding boards for a business owner to test ideas and they are a source of highly experienced contacts in all aspects of business
If you would like more information on how Signa can help please call us on 01494 562738 or send us a message.